PRIVACY POLICY

Effective Date: July 24, 2025

This Privacy Policy (“Policy”) describes how NerdsToGo, a brand owned and operated by TECHY, a Florida Limited Liability Company (“NerdsToGo”, “TECHY”, “we”, “us”, or “our”), collects, uses, stores, shares, and protects personal and non-personal information (“Information”) provided by users or collected through our websites, social media platforms, and offline interactions such as phone calls, service visits, or emails.

1. SMS/TEXT MESSAGING CONSENT

We may send SMS/text messages through our customer systems to communicate:

  • Appointment reminders
     
  • On-site technician arrival alerts
     
  • Service updates
     
  • Follow-up requests or review invitations
     

Consent: By providing your mobile number, you consent to receive text messages from NerdsToGo. Consent may be obtained verbally or in writing.

Opt-Out: Reply “STOP” to any message to unsubscribe. You will be removed from all NerdsToGo text campaigns.

Message Frequency: May vary depending on your service history and preferences.

Message & Data Rates: Standard mobile carrier rates may apply.

10DLC Compliance: We comply with all current 10DLC regulations regarding messaging campaigns.

No Sharing of SMS Data: We do not sell or share your text message data or opt-in consent for marketing purposes.

2. WEBSITE COVERAGE

This Policy applies to our website, https://www.nerdstogo.com, and its associated subdomains (the “Site”).

3. ACCEPTANCE OF TERMS

By accessing or using our Site or services, you agree to the terms of this Policy and authorize us to collect, process, and store your data as described herein.

4. POLICY CHANGES

We may update this Policy as needed. Material changes will be posted on the Site. Changes will become effective thirty (30) days after notice unless otherwise stated. Your continued use of the Site indicates acceptance of these changes.

5. INFORMATION WE COLLECT

Information You Provide

You may provide:

  • Full name
     
  • Email address
     
  • Phone number
     
  • Physical or billing address
     
  • Device or service details
     
  • Credit card or payment information (processed via secure vendors)
     
  • Survey or form responses
     

Your Responsibility

You must ensure that all provided data is accurate and does not infringe on any third-party rights.

Information We Collect Automatically

We may collect:

  • IP address
     
  • Browser type
     
  • Device and operating system details
     
  • Access times and pages visited
     
  • Referring URLs and clickstream activity
     

This information helps us improve performance, prevent fraud, and tailor content.

6. COOKIES & TRACKING

Cookies and related technologies may be used to:

  • Enable essential site functionality
     
  • Analyze site traffic
     
  • Remember user preferences
     

Cookies may be managed via your browser settings.

7. SOCIAL MEDIA & TRACKING SIGNALS

Social Features:
Our Site may allow login or interactions via Facebook, Google, or other platforms. These platforms may collect and process your data under their policies.

Do Not Track:
Our Site does not currently respond to browser-based Do Not Track (DNT) signals.

8. USE OF INFORMATION

We use your Information to:

  • Provide and improve NerdsToGo services
     
  • Respond to service requests or support inquiries
     
  • Manage appointments and on-site technician dispatch
     
  • Process payments securely
     
  • Send reminders, alerts, and satisfaction surveys
     
  • Meet legal or contractual obligations
     
  • Analyze service usage and trends
     

9. INFORMATION SHARING

We may share your data:

  • With trusted vendors or technicians operating under NerdsToGo
     
  • With affiliates or subsidiaries under TECHY
     
  • With service providers (e.g., CRM, scheduling, payment processing)
     
  • In legal matters or to respond to official requests
     
  • In connection with a merger, acquisition, or restructuring
     
  • With your consent
     

We do not sell your personal information.

10. DATA STORAGE & SECURITY

  • Data is stored on secure servers by our IT and vendor partners
     
  • Payment data is encrypted and processed by PCI DSS-compliant platforms
     
  • Technical and organizational safeguards are in place (e.g., firewalls, access controls)
     

11. USED ELECTRONICS DATA HANDLING (R2 COMPLIANT)

As part of TECHY’s ownership, NerdsToGo complies with R2 (Responsible Recycling) standards when handling customer devices:

  • Data Wipe Standards: All used electronics undergo secure data destruction using NIST 800-88 standards or higher
     
  • Controlled Access: Devices are secured until data is verified as wiped or destroyed
     
  • Audit Trail: Chain-of-custody and audit records are maintained for all devices accepted for service, recycling, or trade-in
     
  • Third-Party Partners: Any downstream processors or recyclers are R2 certified or meet equivalent standards
     

We strongly encourage customers to back up and delete data before handing over any device. NerdsToGo takes all reasonable steps to ensure your data is protected throughout the service lifecycle.

12. USER RIGHTS & CHOICES

California Residents (CCPA/CPRA)

You may:

  • Request access to your personal data
     
  • Request deletion of your data
     
  • Opt out of any data “sharing” (Note: NerdsToGo does not sell data)
     
  • Request correction of inaccurate data
     
  • Exercise your rights without discrimination
     

To submit a request, email info@techycompany.com with “California Privacy Request” in the subject line.

Access, Correction, or Deletion Requests

You may also contact us at info@techycompany.com or the mailing address below to update or delete your data.

Data Retention

We retain data as long as reasonably necessary to:

  • Provide services
     
  • Comply with legal requirements
     
  • Maintain service and appointment history
     
  • Resolve disputes and enforce terms
     

13. INTERNATIONAL USERS

This Site is intended for users located in the United States. By accessing the Site from another country, you consent to your data being transferred to and processed in the U.S.

14. CHILDREN’S PRIVACY

NerdsToGo services are not intended for children under 13. We do not knowingly collect data from minors. If you believe we have done so, please contact us, and we will delete the data promptly.

15. THIRD-PARTY LINKS

Our Site may contain links to third-party sites not under our control. We are not responsible for the privacy practices or content of such sites.

16. TERMS OF USE

This Policy is subject to and incorporated into our Terms of Use. Disputes relating to privacy are governed by those terms.

17. CONTACT INFORMATION

For questions about this Privacy Policy or your data:

Email: info@techycompany.com
Mailing Address:
NerdsToGo (A TECHY Company)
3000 SW 4th Ave
Fort Lauderdale, FL 33315
United States